Privacy Policy & SMS

Privacy Policy

Effective Date: [10/01/2024]

All American Homecare Agency Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any data you provide via SMS (Short Message Service) or other mobile communications.

1. Information We Collect

We may collect information from you in a variety of ways, including:
– Personal Data: Identifiable information such as your name, email address, phone number, and any other details you provide through our website, application forms, or communication channels.
– Usage Data: Information about how you access and interact with our services, such as browser type, operating system, IP address, and browsing behavior.
– SMS Data: When you opt-in to receive SMS notifications, we collect your phone number and message activity, including message delivery status. This requires separate, explicit consent, which is not bundled with other forms of consent

2. How We Use Your Information

We use the information we collect for various purposes, including:
– Providing, maintaining, and improving our services.
– Processing transactions and sending you notifications regarding your account or services.
– Sending SMS notifications, updates, and promotional materials (if opted-in).
– Analyzing and monitoring usage patterns to improve the user experience.
– Complying with legal obligations.

3. Sharing Your Information

We may share your information in the following situations:
– Service Providers: We may share SMS-related information with third-party vendors and partners solely to facilitate SMS communications on our behalf and in compliance with TCR regulations. SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.
– Legal Obligations: We may disclose your data when required to comply with applicable laws or legal processes.
– Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred. However, the new entity will not use your phone number for marketing purposes unless you provide explicit consent.

4. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Choices

You can:
– Opt-out of receiving SMS or email communications by following the unsubscribe instructions.
– Access, update, or delete your personal information by contacting us directly.
– Restrict the collection of your personal data via browser settings or by refusing cookies.

6. Children’s Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect or process data from children.

7. Changes to This Privacy Policy

We may update this policy periodically. When changes are made, we will revise the ‘Effective Date’ at the top of this page. Please review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
– Email: IT@allamericanny.com
– Phone: (718)-717-8800
– Mailing Address: 2784 Coney Island Avenue, Brooklyn, NY 11235

 

SMS Policy

Effective Date: [10/01/2024]

This SMS Policy outlines how All American Homecare Agency Inc., handles SMS communications with users who opt-in to receive notifications, alerts, and marketing messages from us, in compliance with The Campaign Registry (TCR) requirements.

1. Consent & Opt-In

By opting into our SMS program, you consent to receive SMS messages from All American Homecare Agency Inc. regarding time and attendance, missing healthcare requirements, and reminders. You will only receive SMS messages if you have explicitly opted in by checking a separate SMS consent box on our intake or employee onboarding forms. This box is:

Not pre-checked and is optional to ensure clear, voluntary consent.

Dedicated solely to SMS consent and separate from other communication methods (e.g., voice, email).

In some cases, a double opt-in process may be required to verify your consent, ensuring compliance with TCR requirements.

2. Message Frequency & Fees

Message frequency varies, but you will receive no more than 25 messages per week. Standard message and data rates may apply based on your mobile carrier and plan. Please contact your carrier for details.

3. Opting Out

You may opt-out of receiving SMS communications at any time by replying ‘STOP’ to any SMS message you receive from us. After you submit a request to unsubscribe, you will receive one final confirmation message. No further SMS messages will be sent unless you re-opt-in to receive communications.

4. SMS Data Collected

When you interact with our SMS services, we may collect certain data, including:
– Your mobile phone number.
– The content of the SMS message.
– Message delivery status.
– Date, time, and frequency of messages.

5. Use of SMS Data

We use SMS data to:
– Send notifications related to your account or transactions.
– Provide customer support.
– Send marketing messages (if opted-in).
– Analyze the effectiveness of our SMS communication.

6. Third-Party SMS Providers

We may use third-party vendors to facilitate SMS services. These providers are obligated to protect your information and may only use it to send SMS communications on our behalf, in full compliance with TCR regulations. Your phone number will not be shared with third parties for their marketing purposes.

7. Data Security

We take reasonable measures to protect SMS data. However, as with any data transmission, we cannot guarantee complete security.

8. Changes to This SMS Policy

We may update this policy periodically to reflect changes in our services or regulations. Any updates will be posted here with an updated effective date.

9. Contact Us

If you have questions or need further assistance regarding our SMS services, you can contact us at:
– Email: IT@allamericanny.com
– Phone: 718-717-8800
– Mailing Address: 2784 Coney Island Avenue, Brooklyn, NY 11235